Shipping & Delivery Policy

At BYOU, we are committed to delivering your orders quickly and efficiently while ensuring a smooth shopping experience.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales periods or special promotions, processing time may be extended slightly.

Shipping Time

Estimated delivery times are:

Within Cairo & Giza:
1–3 business days

Other Governorates in Egypt:
2–5 business days

Delivery times may vary depending on the shipping destination and courier service availability.

Shipping Fees

Shipping fees are calculated based on the delivery location and will be displayed clearly during checkout before completing your order.

Order Tracking

Once your order is shipped, you may receive order status updates through SMS, email, or phone confirmation (if applicable).

Delivery Conditions

Please ensure that the shipping address and contact details are entered correctly to avoid delays. BYOU is not responsible for delays caused by incorrect customer information.

If the customer is unavailable at the time of delivery, the courier company may attempt redelivery according to their policy.

Delays

Unexpected delays due to weather conditions, public holidays, courier operational issues, or events beyond our control may occur.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support. 
Phone: +20 01037770685